Privacy policy

Last updated: October 27, 2026

Alfajores del Sur (we or us) is a small food business in Austin, Texas. This policy explains what personal information we collect when you visit alfajoresdelsur.com or place an order, how we use it, and the choices you have.

Information we collect

Contact and delivery details: your name, email address, phone number, delivery address and ZIP code.
Order details: the products you order, your preferred delivery or pickup date, and any notes or card messages you write.
Payment information: payments are processed securely by Shopify Payments. We never see or store your full card number.
Website usage information: standard data such as your browser type, the pages you visit and cookies.

How we use your information

To prepare and deliver your order, or arrange your pickup.
To contact you about your order, for example to confirm a delivery or pickup time.
To answer your questions and provide customer support.
To keep our website working and improve it.
To meet legal and tax requirements.
To send news or offers, only if you chose to receive them. You can unsubscribe at any time.

Who we share it with

We do not sell your personal information. We share it only with the services we need to run the store: Shopify, which hosts our website and processes payments, and the people who help us deliver your order, who receive only the details needed for that. We may also share information if the law requires it.

Cookies

Our website uses cookies to remember your cart, keep checkout secure and understand how the site is used. You can block cookies in your browser settings, but some parts of the site, such as the cart, may not work without them.

Your choices and rights

You can ask us to show you the personal information we hold about you, correct it, or delete it. If you live in California or another state with privacy laws, you may have additional rights, including the right to know what we collect and to ask us not to sell your information (we do not sell it). To make a request, contact us using the details below.

Retention and security

We keep order information for as long as we need it to run our business and meet legal and tax obligations. We use reasonable measures to protect your information, but no online service can be completely secure.

Children

Our website is not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

Alfajores del Sur, Austin, Texas
Email: alfajoresdelsur1@gmail.com
Phone: (512) 909-8374