Questions? We've got answers
Everything you need to know about our alfajores, ordering and delivery, all in one place.
The questions we hear most
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The alfajores
What is an alfajor?
Argentina's most popular sweet: two soft cookies sandwiching dulce de leche. In Argentina you'll find them everywhere, from school kiosks to family meriendas.
What is dulce de leche?
A thick, creamy milk caramel that's a staple across Latin America. It's the heart of every alfajor we make.
What's the difference between The OG, The Choco and The Docta?
The OG is the classic: two cookies and a generous layer of dulce de leche. The Choco is dipped in chocolate from top to bottom. The Docta is finished with a sweet sugar glaze, inspired by the classic alfajor from Córdoba. See them all in our catalog.
Are your alfajores really handmade?
Yes. Every alfajor is made from scratch in small batches, from the cookies to the filling and the finishing touch. You can see the whole process on How Our Alfajores Are Made.
Ordering
How do I place an order?
Choose your alfajores or a box in our catalog, add them to your cart and check out. You'll pick your delivery details at checkout.
Can I buy single alfajores?
Yes. You can buy any flavor by the piece, or go for a box of 3, 6 or 12.
Can I mix flavors in a box?
Yes. Mix and match The OG, The Choco and The Docta any way you like.
Is there a minimum order?
Yes, for delivery: delivery orders must be at least $15. There is no minimum for pickup.
How far in advance should I order?
Please order at least one day in advance. Deliveries are made in scheduled time slots.
Do you offer gift boxes?
Yes. Our gift boxes come ready to give.
Can I order for an event or a large group?
Absolutely. For weddings, parties, corporate gifts and other events, visit our Events page to send us a request.
Delivery
Where do you deliver?
We deliver in Austin, Round Rock, Cedar Park, Pflugerville and Georgetown. Check our delivery page for details by city.
Do you deliver outside these cities?
Not yet. Right now every order is hand-delivered by us in Austin, Round Rock, Cedar Park, Pflugerville and Georgetown, and we do not ship by mail. We hope to reach more cities soon. Not sure we reach you? Send us your address, or see our delivery areas.
What days do you deliver?
We deliver on Fridays, Saturdays and Sundays, in scheduled time slots. You can see the schedule for each city on our delivery page.
How much does delivery cost?
It depends on where you live: $3 in North Austin, $6.99 in the rest of Austin and in Cedar Park, and $7.99 in Round Rock, Georgetown and Pflugerville. Delivery orders must be at least $15.
Do I need to be home for the delivery?
Yes. Someone needs to be home to receive the delivery.
Can I pick up my order instead?
Yes. Pickup is available in North Austin. We send you the exact address once your order is confirmed.
Ingredients and allergens
What ingredients do you use?
Simple, quality ingredients: flour and cornstarch, real butter, eggs and milk, thick dulce de leche, chocolate and cocoa, plus touches like vanilla and orange zest depending on the flavor. Learn more on How Our Alfajores Are Made.
What allergens do your alfajores contain?
They contain wheat, milk, eggs and nuts. Our chocolate does not contain soy. They are made in a home kitchen that may handle other allergens.
Do your alfajores contain nuts?
Yes. Our alfajores contain nuts or may contain traces of them, and they are made in a kitchen that handles nuts, so we cannot guarantee that any alfajor is nut-free. If you have a nut allergy, please contact us before ordering.
Are they gluten-free or vegan?
No. Our alfajores contain wheat, milk and eggs, so they are not gluten-free or vegan.
Freshness and storage
How long do they stay fresh?
We recommend enjoying them within 7 days.
How should I store them?
Keep them in a cool, dry place. On hot Austin days, store them in the fridge and let them sit for a few minutes before eating.
Can I freeze them?
We do not recommend it. Freezing ruins the flavor and quality of the alfajores, so it is best to enjoy them within 7 days.
Payments and help
What payment methods do you accept?
We accept major credit and debit cards at checkout.
What if something is wrong with my order?
Tell us, and we'll make it right. Send us a message with your order details and we'll get back to you.
Still have a question?
We're happy to help. Send us a message and we'll get back to you, or go ahead and treat yourself.
